Business Stakeholder Management

In the evolving landscape of modern business, managing stakeholders effectively is not just a skill, it’s a strategic advantage. This course provides managers and team leads with a structured, practical approach to stakeholder management by first clarifying stakeholder definitions, then diving into real-world challenges such as communication breakdowns, unresolved conflicts, and misaligned expectations.

Designed especially for professionals, this training empowers participants to identify stakeholder pain points, apply strategic negotiation skills, and build trust-based relationships. You’ll learn how to coordinate projects with clarity, communicate updates confidently, and uphold ethical standards while managing competing demands.

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Learning Outcomes

At the end of this course, you will be able to:

• apply communication, listening, and negotiation skills to foster positive relationships and achieve mutually beneficial outcomes with stakeholders.

• analyse the issues and interests of stakeholders and use conflict management skills to develop effective conflict resolution strategies. 

• implement negotiated project terms with business stakeholders ethically, ensuring reliability and professionalism in stakeholder interactions. 

• execute project and communication plans with efficient project coordination and time management

• analyse problems and create a collaborative environment to reach mutually agreeable solutions with the stakeholders.