WSQ Courses We Offer

Attain a productive team culture, service excellence and broaden your customer base

Organisational Relationship Building

Designed with an experiential approach, this course aims to inculcate the soft skills essential for building healthy and meaningful relationships across teams.

Delivering Service Excellence

Equip yourself with crucial methods and tools to understand your customers' needs. Learn how to adopt a positive mindset towards customer service, boosting your company's image and improve customer relations.

A female staff being prepared for orders

Performing Effective Product Demonstration (Level 1)

This training covers compliant product demo prep, suitable environment assessment, logistics readiness, confident demo conduct, varied methods application, and effective customer communication.

Analysing Customer Behaviour

Learn how to profile customers based on their behaviours, streamline market research and formulate individualised sales strategies that best suit their needs.

Understanding & Interacting with People with Disabilities

This module is for those who engage with individuals with disabilities in their work or daily lives. They may provide support or care for people with diverse disabilities, requiring them to recognize and comprehend the needs and concerns of those with physical, emotional, learning, and intellectual disabilities.