Service excellence is often achieved not through the effort of one individual, but the effort of a team. Whether you are a service leader in your organization, or an aspiring business owner, fostering a healthy organisational relationship is key to creating an A team that delivers excellent results.
This course aims to inculcate the soft skills essential for building positive and meaningful relationships across teams, to support your business and organisational goals. In addition, gain knowledge on the practices and processes through in-class activities for establishing an inclusive workplace and learn to create great synergy within your team.
At the end of this course, you will be able to: