Business Stakeholder Management (Level 3)

About The Course

Course Overview

In today's complex business environment, effective stakeholder management is more critical than ever. This course equips managers and professionals with the skills to identify stakeholder definitions, address pain points, and build meaningful, ethical relationships across projects and operations. Participants will gain practical tools in communication, negotiation, conflict resolution, and collaborative problem solving.​

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Learning Outcomes
By the end of this course, you will be able to:

• Apply communication, listening, and negotiation skills to foster positive relationships and achieve mutually beneficial outcomes with stakeholders.

• Analyse the issues and interests of stakeholders and use conflict management skills to develop effective conflict resolution strategies.

• Implement negotiated project terms with business stakeholders ethically, ensuring reliability and professionalism in stakeholder interactions.

• Execute project and communication plans with efficient project coordination and time management

• analyse problems and create a collaborative environment to reach mutually agreeable solutions with the stakeholders

Course Content

1. Foundations of Stakeholder Management

• Clarify stakeholder definitions and roles

• Understand the importance of alignment in business success

2. Overcoming Real-World Challenges

• Tackle communication breakdowns and misaligned expectations

• Learn conflict resolution strategies for smoother collaboration

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3. Building Strategic Relationships

• Apply negotiation skills to manage competing demands

• Build trust-based relationships with ethical and confident communication

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