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Understanding & Interacting with Persons with Disabilities


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Course Overview

This course will be especially essential and useful for those whose work involves contact with PWDs when providing programmes and personal care services. For example, they are required to accompany clients to and from appointment activities. They are also required to provide administrative and logistical support for the implementation of programmes/services and care plan administered by their respective organisations. The course will provide them with the knowledge and skills to distinguish the needs of different types of persons with disabilities and be client-centric when applying the appropriate care and assistance in performing their work.


This module targets participants who will interact with persons with disabilities in the course of their work or daily activities. They may need to support or care for persons with various types of disabilities. Hence there is a need for them to identify and understand needs and concerns of people with physical, emotional, learning and intellectual disabilities. This course is recommended for service professionals from the following sectors:


Professionals who need to interact or work with persons with disabilities at their home, in the community or at the workplace. It may include care support staff, social service staff and volunteers. For example, professionals such as Social Service or Disability Care/Support workers. Helpers and volunteers of care and social services organisations.

The course will be suitable for people who may encounter PwDs in their work or community activities and need to ensure the safety of people with disabilities when required to interact and accompany them in the course of their work.


Learning Outcome

At the end of this course, you will be able to:

LO1: Relate to the challenges and needs of PwDs. 

LO2: Treat persons with disabilities with respect and dignity. 

LO3: Support persons with disabilities in moving from one location to another location with help of transport device or walking aid. 

LO4: Adjust the implementation of WSH to meet needs of PwDs in the workplace and in daily situations. 

LO5: Apply appropriate self-care techniques to maintain emotional health of oneself.

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