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WSQ Courses We Offer

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Attain a productive team culture, service excellence and broaden your customer base

Business Meeting

Organisational Relationship Building

Designed with an experiential approach, this course aims to inculcate the soft skills essential for building healthy and meaningful relationships across teams.

Delivering Service Excellence

Equip yourself with crucial methods and tools to understand your customers' needs. Learn how to adopt a positive mindset towards customer service, boosting your company's image and improve customer relations.

A female staff being prepared for orders
Cooking Together

Performing Effective Product Demonstration (Level 1)

This training covers compliant product demo prep, suitable environment assessment, logistics readiness, confident demo conduct, varied methods application, and effective customer communication.

Analysing Customer Behaviour

Learn how to profile customers based on their behaviours, streamline market research and formulate individualised sales strategies that best suit their needs.

Presentation to boss
Work Environment
Work Environment

Understanding & Interacting with People with Disabilities

This module is for those who engage with individuals with disabilities in their work or daily lives. They may provide support or care for people with diverse disabilities, requiring them to recognize and comprehend the needs and concerns of those with physical, emotional, learning, and intellectual disabilities.

Work Environment

Customer Relationship Management Operations

Enroll in our WSQ-accredited Customer Relationship Management (CRM) Operations (L2) course. This course enhances your skills in customer insights, communication, and record management. No minimum educational requirements. Boost your career with WSQ certification today!

Handshake
Work Environment
Creative Package Design

Customer Loyalty and Retention Strategy Formulation (Level 4)

Enhance your skills in developing effective loyalty programmes, understanding consumer insights, and ensuring regulatory compliance. Enroll now to boost customer satisfaction and drive business success!"

Work Environment

Design Thinking Practice

Enhance your creativity and innovation skills with the Design Thinking Practice course. Learn to drive innovation, solve real-world challenges, and foster a culture of creativity within your organization. Ideal for professionals in the retail and food & beverage sectors.

Editorial Design
Working with Laptop

Contact us

Or drop us an email at WSQ@allhearts.com.sg
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